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Privacy Policy

Privacy Policy

 

The privacy of our customers is of great importance to us. At Fikir Yazılım A.Ş., we are committed to complying with all laws and regulations related to the collection of your personal information and protecting the information we may obtain through websites we operate, such as https://www.allwise.live. We respect and prioritize the privacy of our customers.


Personal information includes any data that relates to you, including personal information such as your name, address, and date of birth, as well as information about your devices, payment information, and websites or online services you visit. Our site may contain links to third-party sites and services. In this case, please note that these sites and services have their own privacy policies. After being directed to any third-party content, you must read the published privacy policy about how personal information is collected and used. However, this Privacy Policy is not valid for activities you perform after leaving our site.


This policy is valid as of April 28, 2023.


Last updated: April 28, 2023


Information We Collect


The information we collect is divided into two groups: "voluntarily provided" and "automatically collected".


"Voluntarily provided" information refers to information actively provided to us when using our services or promotions, or information actively provided to us.


"Automatically collected" information includes all data automatically sent to us by your devices when accessing our products or services. This type of information is data collected by your devices that you have not explicitly provided.

 

Introduction Information


When you visit our website, our servers thoroughly analyze your information. Important data, such as the list of pages you visit, the date and time of your visit, how long you spend on each page, and other similar details, including your device's Internet Protocol (IP) address and standard data provided by your web browser, are all included.


In addition, if you encounter errors while using our website, we automatically collect data about the conditions under which the error occurred. This data includes technical specifications of your device, when and why the error occurred, and other technical details. Whether error reports will be received can vary depending on certain situations.


Please note that this information may not be personally identifiable on its own, but it can be combined with other data to identify individuals. The information you provide us when you visit will be kept entirely confidential and will only be used for the development and improvement of our website.

 


Device Information


When you connect to our website or services, we may automatically collect the following information about your device:


◉ Device Model


◉ Operating System Information


◉ Device Settings


The data we collect can vary depending on the unique features of your device and software. You can understand what information you have provided us by reviewing the policies of your device manufacturer or software provider.

 


Personal Information


In some cases, we may request personal information from you. This information may be the information you provide when you subscribe to our newsletter or contact us. This information may include:


◉ Your Name and Surname


◉ Your Email Address


◉ Your Social Media Profiles


Collecting this information enables us to communicate with you better and provide you with more suitable services. However, you are always free to provide this information voluntarily, and we respect your privacy rights.

 


User-Created Content


Our users create a lot of creative content on our website, ranging from reviews to pictures and social media shares. This content is created with the willing participation of our users and is linked to their accounts or emails.


Please note that the content you submit will be published in a way that everyone can see and can be viewed by others later on. Therefore, we recommend that you think carefully before submitting content.


We only collect and process your personal information for justified reasons. We only request the information that is necessary to provide you with our services and keep this information confidential while respecting your privacy. Thus, while protecting your personal information, we establish a closer connection with you and provide more suitable services for your needs.

 


Collection and Use of Information


On our website, we may collect your personal information in order to provide you with better service. If you engage in activities such as creating an account, purchasing a product or service, subscribing to our services, or contacting us through email or social media, we may collect this information.


We may use the personal information we collect to provide you with our platform's basic features and services, to process transactions, to offer products and services, to conduct analytics, market research and business development, and to engage in advertising and marketing activities. Additionally, we may provide you with promotional information about our products and services, including sending you information about third parties that we think may interest you.


By voluntarily providing personal information, we may combine it with general information we receive from other reliable sources or research data to create a more comprehensive profile. For example, if you report your location to us, we may provide you with an enhanced experience on our website and services by adding general information about currency and language.


We will keep your personal information confidential and only share it with third parties necessary for legal reasons or legitimate business activities. We will always be open and transparent with you, and provide you with information about how your personal information is being used.

 


Security of Your Personal Information


For us, the security of our users' personal information is one of our top priorities. We use commercially acceptable methods to protect your information against loss, theft, or unauthorized access, disclosure, copying, use, or modifications. However, even though we do our best, no electronic transmission or storage method is 100% secure. Therefore, we would like to note that the security of your data cannot be completely guaranteed.


You also play an important role in your own security. Within the scope of our services, it is important to keep all passwords associated with accessing your accounts strong and confidential. It is also recommended that you review the general security status of the devices you use.


You can be sure that we will do our best to protect your information. By keeping yourself safe, you can provide even stronger protection for the security of your personal information.

 


How Long Do We Keep Your Personal Information?


We keep your personal information only as long as necessary. Within the scope of this privacy policy, this period may vary depending on the purpose for which we use your information. For example, if you have provided us with your personal information when opening an account, we may keep this information as long as your account is active in our system. When your personal information is no longer needed for this purpose, we delete or anonymize all information that can identify you.


However, we may need to retain your personal information for compliance with legal, accounting, or reporting requirements, or for archival, scientific, or historical research or statistical purposes for public interest.

 


Disclosure of Personal Information to Third Parties


In order to provide and improve our services, we may share your personal information with third parties in certain cases.


These third parties include our parent organization, subsidiaries and affiliates, our IT service providers, data storage, hosting, and server providers, our analytics providers, our problem-solving providers, our marketing providers, our professional advisors, and payment systems operators who work to provide their services.


In addition, we may provide information to credit reporting agencies if you fail to make payments. We may provide information to official bodies such as courts, arbitration panels, and regulatory authorities as required by law. We may also share information with our business partners, agents, and other relevant organizations.


We always keep your personal information shared with third parties confidential and share it only when necessary. Therefore,


◉ Google Analytics


◉ Microsoft


◉ OpenAI


◉ AWS


We carefully follow the privacy policies of the platforms.


The security of your personal information is our priority, and therefore we only share it when necessary.

 


Your Rights and Control Over Personal Information


Protecting your personal information that you share with us is our priority. While respecting your privacy, we may use this information for the services we offer on our website. However, you are not obligated to provide us with personal information. The choice is yours!


We ensure the security of the information provided to us by third parties and protect it in accordance with our privacy policy. If you provide us with someone else's personal information, we ask that you ensure that they have given us permission.


If you have agreed to us using your personal information for marketing purposes, there is no problem with changing your mind. You can contact us at any time to correct this.


You have the right to access the details related to your personal information. If there are incorrect, outdated, or incomplete information, we will take the necessary steps to correct them by contacting us.


We will not discriminate against you based on your personal information. Additionally, we will not sell goods or services at different prices or rates to you, or provide goods or services of different levels or qualities.


In the event of data breaches, we will act in accordance with the law. If you believe that we have violated any data protection laws, please contact us with all the details. We will investigate your complaint and respond to you.


If you wish to unsubscribe from our email database, you can contact us or use the opt-out options. We may need to verify your identity to protect your privacy.

 


Job Transfers


As we enter a new era in our business, we need to take some important steps to adapt to the ever-changing nature of life. One of these steps will be to transfer all of our data, including your personal information, to any potential buyers or parties in the event of a merger or bankruptcy. However, don't worry, this data transfer process will only take place within legal requirements and while protecting your privacy rights.

What is important to us is the security and privacy of all your data. Therefore, we are confident that the purchasing parties will also share this sensitivity. After the data transfer, the use of your personal information will only be carried out in accordance with specific legal requirements.


We are aware that all these changes may concern you. However, we promise that we will go through this challenging process together with you and that the security of your data will always be our priority.

 


Policy Limits


Our website opens the door to an endless digital world to be explored. However, we want to emphasize that we cannot control the content and policies of external sites you may encounter while navigating this vast world. Therefore, we cannot accept responsibility or liability for relevant privacy practices and guidelines. Before visiting any external site associated or linked with our website, we recommend that you be careful and read their own privacy policies.

 


Changes in this Policy


The flexibility and currency of our Privacy Policy are constantly being updated based on factors such as the development of our business processes, innovations in the industry, and changing legal regulations. When we decide to make any changes, we will clearly share them on the link where you access our privacy policy to maintain our trust with you.


Innovations we provide in our services may also affect the use of your personal information. Therefore, to comply with changing legal requirements and to protect your privacy, we will obtain your consent or provide you with the opportunity to accept or refuse the use of your personal information by informing you about new uses.


Contact Us


If you have any questions or concerns regarding your privacy, you can contact us using the information below:


Fikir Yazılım Teknoloji A.Ş.


info@fikiryazilim.com

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